Top Two Reasons for Churn

Top Two Reasons for Churn



In working with a number of SaaS portfolio companies, I have found that there are two causes of churn that occur more frequently than any others. They are: Failure to successfully onboard the customer Loss of the champion who drove the purchase Looking at these in order: Failure to successfully onboard It’s easy to understand…

Top Two Reasons for Churn Top Two Reasons for Churn Top Two Reasons for Churn Top Two Reasons for Churn Top Two Reasons for Churn Top Two Reasons for Churn Top Two Reasons for Churn Top Two Reasons for Churn

Top Two Reasons for Churn



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